WARRANTIES

Warranty Claim Form

Yingling Aviation will process warranty on items sold by Yingling which is warrantable with our supplier. It will be the responsibility of our customer to have all parts for which warranty is being requested, returned to Yingling, freight prepaid.

THE FOLLOWING INFORMATION MUST ACCOMPANY THE PART FOR WHICH WARRANTY IS BEING REQUESTED:

1. Aircraft model and serial number
2. Registration number
3. Hours on aircraft & date new part was installed
4. Hours on aircraft & in-service date of partLog Book entries required (see warranty form under warranty and cores)
5. Warranty compensation is applied against the replacement part, not the defective part.

Shipping Instructions:

1. Please reference the Return Authorization Number on all documentation and on the outside of the box.
2. Enclose a copy of the invoice or packing slip.
3. Insure the package for full value. Ship the package prepaid.
4. C.O.D.’s will not be accepted. 

RETURNS

RETURN  POLICIES

PARTS NOT ACCEPTED WITHOUT AN AUTHORIZATION

Yingling Aviation reserves the right to refuse unauthorized returns.

DISCREPANCIES

Yingling Aviation must be notified of any discrepancies within 2 days of receipt of our shipment. Written notification is required prior to our making an adjustment. (Yingling Aviation will follow the Textron Aviation Return Policy)

Parts which MAY NOT BE RETURNED include, but are not limited to: hardware, manuals, all items under $50, all items specifically ordered or fabricated for a customer’s order, and any item modified, trimmed, painted or previously installed on an aircraft.

No returns after 30 days — NO EXCEPTIONS

Non-discrepancy returns subject to a 20% restock fee, $100 minimum/$1,500 per line max.

Core Deposits — do NOT need an authorization

8130 tags must accompany all returns — NO exceptions.

A $50.00 Textron Aviation Reprint Fee may apply for lost 8130 tags. 

CANCELLATIONS

Once an order has been submitted to Textron Aviation, a restock fee will be applied to cancel or change that order. All cancellations subject to Textron Aviation approval. Yingling Aviation will provide written proof of cancellation only. We will no longer give approval for verbal cancellations.

SHIPPING INSTRUCTIONS

1. Please reference the Return Authorization Number on all documentation and on the outside of the box.
2. Enclose a copy of the invoice or packing slip.
3. Insure the package for full value.
4. Ship the package prepaid. C.O.D.’s will not be accepted. 

QUESTIONS? Email us: returnparts@yingling.aero

Contact Us

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our main office

7080 W Pueblo Dr
Wichita, KS 67209

phone number

Local
1-800-854-2647
International
316-943-3246

Fax

316-943-8636